Shipping & Delivery Policy

At Mishthanwala, we prioritize freshness. Our Hyperlocal delivery model ensures that your bulk orders are sourced from the verified vendor closest to your event venue.

1. Hyperlocal Logistics

• Proximity Sourcing: Orders are routed to seller locations nearest to you to reduce transit time.
• Freshness First: By utilizing local inventory sources, we guarantee that sweets are delivered shortly after preparation.

2. Shipping Fees & Rules

• Admin Configuration: Shipping rates are governed by global rules set by the platform Admin.
• Transparent Pricing: Fees are calculated based on distance and order volume, and are clearly stated on your invoice.

3. Bulk Order Timelines

Because our vendors prepare items fresh, a lead time of 3 to 7 days is generally required. Delivery slots can be coordinated at checkout to match your event schedule.

4. Shipment Tracking

Once the Seller prepares the shipment, tracking becomes available. Buyers must verify the shipment upon arrival to complete the order cycle.

5. Handling & Safety

All bulk shipments are handled by specialized logistics partners who follow strict hygiene protocols to maintain FSSAI safety standards during transit.