Payment Policy

This Payment Policy outlines the financial transactions, commission structures, and payout workflows for all users of the Mishthanwala platform.

1. For Buyers (Bulk Orders)

• Advance Payments: A partial advance is required to confirm bulk orders and initiate fresh preparation by our vendors.
• Final Settlement: The remaining balance must be cleared as per the terms on the generated invoice.
• Taxes: All orders are subject to GST, which is itemized at checkout.

2. For Sellers (Payouts & Commissions)

• Admin Commission: A pre-agreed commission is deducted from every sale made through the marketplace.
• Payout Cycle: Payouts are transferred to the seller's bank account following successful delivery confirmation.
• Transparency: Detailed Seller Invoices are available in the dashboard for every transaction.

3. Shipping & Logistics

Shipping fees are determined by Hyperlocal proximity between the seller location and the delivery address, governed by global admin rules.

4. Refund & Cancellation

Due to the perishable nature of fresh sweets, cancellations are not permitted once production begins. Refunds for quality issues are managed via Admin arbitration.